Please note: Some deliveries are taking longer than normal please allow 7 Working Days
FREE UK DELIVERY on orders over £60 30 DAY RETURNS on all items HUNDREDS OF GIFTS ONLINE

FAQ's

When will my order be delivered?

Standard UK delivery takes 3-5 working days

Express delivery is 1-2 days from despatch

Scottish Highlands & remote areas can take up to 5 working days

Can I amend or cancel my order? 

All orders can be amended or cancelled prior to despatch by emailing sales@giftenvy.co.uk stating your order number. Once orders have been despatched unfortunately orders cannot be amended or cancelled and will need to be returned on arrival.  

How do I contact Gift Envy?

For General Enquiries: info@giftenvy.co.uk

For Returns: returns@giftenvy.co.uk

For Order Enquiries: sales@giftenvy.co.uk

Telephone: 01262 488032

Address: Gift Envy, Village Farm Business Park, Foston on the Wolds, Driffield, East Yorkshire, YO25 8BJ

Where is my delivery?

For UK deliveries please allow 7 working days for your order to arrive. To report a missing order please email: sales@giftenvy.co.uk

I want to return my item?

Please see our Returns & Refunds Page 

My item is faulty?

All faulty items must be reported within 5 days of receiving the item, by emailing returns@giftenvy.co.uk. For further information on returning faulty items please visit the Returns & Refunds Page.

Can I order from overseas?

Unfortunately we do not offer this service currently. 

Can I Collect my order?

Orders are available to collect from Gift Envy, Village Farm Business Park, Foston on the Wolds, Driffield, YO25 8BJ. Once your order is ready to collect we will email you to arrange collection.

Can I Send My Order As A Gift? 

Yes, At the checkout just enter the persons address you wish to send it to as the delivery address. Select yes -please hide prices from the drop down menu. In the box below enter any message you would like including in the box.

If you wish the item to be gift wrapped please select our gift wrapping service here . There is an extra charge for gift wrap.

We will then not include any pricing or invoice details within the gift itself. 

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