When will my order be delivered?
Standard UK delivery takes 2-4 working days
Next working day delivery is next working day from despatch (2days)
Scottish Highlands & remote areas can take up to 5 working days
International delivery can take up to 10 days
Can I amend or cancel my order?
All orders can be amended or cancelled prior to despatch by emailing email@example.com stating your order number. Once orders have been despatched unfortunately orders cannot be amended or cancelled and will need to be returned on arrival.
How do I contact Gift Envy?
For General Enquiries: firstname.lastname@example.org
For Returns: email@example.com
For Order Enquiries: firstname.lastname@example.org
Telephone: 01262 488032
Address: Gift Envy, Village Farm Business Park, Foston on the Wolds, Driffield, East Yorkshire, YO25 8BJ
Where is my delivery?
For UK deliveries please allow 7 working days for your order to arrive. For International deliveries please allow 14 working days for your order to arrive. To report a missing order please email: email@example.com
I want to return my item?
Please see our Returns & Refunds Page
My item is faulty?
Can I order from overseas?
Yes. All orders will be sent out by Royal Mail Tracked & Signed. A signature will be required on delivery. Please allow 5 days for delivery Europe and 7 days for delivery to the Rest of the World.
Can I Collect my order?
Orders are available to collect from Gift Envy, Village Farm Business Park, Foston on the Wolds, Driffield, YO25 8BJ. Once your order is ready to collect we will email you to arrange collection.
Can I Send My Order As A Gift?
Yes, At the checkout just enter the persons address you wish to send it to as the delivery address. Please state at the checkout in the notes box that the order is for a gift or email firstname.lastname@example.org. Or alternatively you can select our gift wrapping service . We will then not include any pricing or invoice details within the gift itself.